Phone (02) 8919 2000

Before Your Appointment

By following this checklist, you can be well-prepared for your doctor’s visit.

1. Plan Ahead: Arrive at least 10 minutes early to your doctor’s appointment to complete any necessary forms.

2. Identification and Medicare Card:

  • Please bring a valid photo ID, such as a driver’s license.
  • Please bring a valid Medicare card.
  • If you have a valid & current Concession, Health Care, or Pensioner Concession card, please bring this with you as well.

3. Bring Lists:

  • A list of your symptoms that you’re experiencing.
  • A list of questions to ask your doctor.
  • A list of concerns you may have.

4. For First-Time Visitors:

  • Bring any relevant medical records or paperwork.
  • Bring any test results or imaging reports, if applicable.
  • Bring a list of your current medications.
  • Inform the doctor about any allergies you may have.

What to bring for Workers’ Compensation Claims or Motor Vehicle Accident Injuries

If you have injured yourself at work or sustained a motor vehicle accident there are some additional documents and information you should bring to your medical appointment. This will facilitate the assessment and management of your injury or illness and help us access the appropriate care and support for you throughout the claim process.

1. Incident Report: Provide any injury/illness details, such as information about the date, time, and location of the incident or onset of illness. This report will help us understand the circumstances surrounding your injury or illness.

2. Reports or Discharge Letters: Include details about the treatment that has been administered, including any tests, imaging, operations, injections, or medications. This information is crucial for evaluating your medical condition accurately.

3. Previous Certificate of Capacity or Claim Number: If you have a previous Certificate of Capacity (Medical Certificate) or a claim number, please bring it along. This information will assist us in coordinating your care and ensuring continuity throughout the claims process.

By having these documents and information available during your appointment, we can streamline the process of assessing and managing your injury or illness and ensure you receive the necessary care and support throughout the entire claim procedure.